Specifying the details of a shared mailbox Fill out the resulting form (see Figure 2), specifying the email address for the shared mailbox and which users are allowed to view and send mail on behalf of the mailbox.įigure 3.Click the + icon, as shown in Figure 2.On the Dashboard page, under the Recipients link, click Shared.For instance, you might have a Customer Support mailbox associated with the address, which three employees are responsible for monitoring. Shared mailboxes enable multiple users to access mail, contacts, calendar items and related data stored in a single mailbox. The Exchange admin center dashboard Creating a Shared Mailbox This will get you to the Exchange Admin Center dashboard, as shown in Figure 1:įigure 1. From the resulting Admin Centers pop-out menu, click Exchange.Īlternatively, you can get to the Exchange Admin Center directly by going to the site and signing in using your credentials.In the Office 365 Admin Center, click Admin Centers.Click the waffle item at the top left corner.Log in to using your an admin account.To open Exchange Admin Center take the following steps: You must have Office 365 admin permissions to access the Exchange Admin Center. While some parts of the Exchange Online EMC are specific to Office 365, you will find that most parts work exactly as you expect - for instance, you can create transport rules, edit recipient settings to add new SMTP addresses and manage user mailboxes. The web interface for Exchange Online is nearly identical to the web-based Microsoft Office 365 Exchange Management Console (EMC) included in the on-premises product since Exchange 2013. Office 365 Administrator’s GuideĪdministering Exchange Online using the Graphical User Interface.